Online Customer Service Teams: All-in-One Guide With Tools & Tips A team collaboration tool should be an important inclusion in your set of tools for remote teams. Most organizations use virtual agents to handle highly repeatable tasks and then use live customer service agents for more complex requests. They might also use virtual agents to […]
Building Customer Relationships Virtually Read More »
How Banking Automation is Transforming Financial Services Hitachi Solutions Learn how to elevate your AML compliance operations while enhancing CX, reducing cost, and driving business growth. Learn how to overcome industry challenges with agility and innovation by investing in the right tools, technology, and talent. Any automation solution, no matter how prescient, is only as
The Automation Advantage in Retail Banking Bain & Company Read More »
Natural Language Processing With spaCy in Python NLP models are usually based on machine learning or deep learning techniques that learn from large amounts of language data. Natural language processing (NLP) is a field of computer science and a subfield of artificial intelligence that aims to make computers understand human language. NLP uses computational linguistics,
What is Natural Language Processing? Definition and Examples Read More »
OpenAI Levels Up With Newly Released GPT-4 Per data from Artificial Analysis, 4o mini significantly outperforms similarly sized small models like Google’s Gemini 1.5 Flash and Anthropic’s Claude 3 Haiku in the MMLU reasoning benchmark. In the example provided on the GPT-4 website, the chatbot is given an image of a few baking ingredients and
GPT-4: how to use the AI chatbot that puts ChatGPT to shame Read More »
